Applicants, teachers and candidates based in the UK and who would usually enter face-to-face exams via our network of public centres can book and pay online. Online booking includes group (including In Production) and pair exams, and also the Young Performers Certificate in the UK.
See our video below for a walkthrough of the process and read our booking checklist to make sure you have everything you need.
Once you have made a booking you will have the opportunity to set up an account for this booking, and any future bookings. Your (the applicant’s) details will be saved, making your booking journey even easier for subsequent exams. Please note that this is a different account to any you have used on our submission platform - Submittable.
Applicants, teachers and candidates based in the Republic of Ireland who would usually enter face-to-face exams via our network of public centres should send their entry to their Local Area Representative, in the same way as for a face-to-face exam.
Entry forms and contact details can be found here:
Registered Exam Centres can book by entering candidates on Trinity Online. Please enter your candidates via Trinity Online when the candidates have recorded, or are ready to record their exams. There is no minimum fee for your booking, however, please do try to enter your candidates in groups of no less than 4 or 5 at a time.
When making your booking please:
You may also wish to check the Digital Grades and Diplomas area on our website, where you will find details about the qualifications, filming guidance and other important information.
Need to contact us?
From September 2023, Trinity College London has changed the way we issue certificates for many of our exams for customers in the UK & Ireland.
Learn moreThere is no deadline to book a Digital Grades and Diplomas exam. UK candidates entering online should book when they are ready to film and submit their entry and for music exams they may wish to film their entry before they make their booking.
Private centres arranging their own entries, along with Local Area Representatives co-ordinating entries in the Republic of Ireland, should submit their exam order when their group is ready.
You can enter multiple candidates at the same time under one booking. Please use the email address of the person you would like to manage the exam submission as the ‘submitter’ email. This is the email address used to set up log in details for our exam submission platform. For group (including In Production) and pair entries you need only give a single email address for the submitter for your group or pair exam.
If the submitter is using the Trinity submission platform for the first time, they will receive an email containing their username and password. The submitter can then use the same account details for any future Digital Grade or Diploma exam submissions with Trinity College London, please note that this is a different account to the one you use to make and pay for bookings.
The submitter will also receive an email with a link to an exam form to upload the candidate’s submission, they have four weeks to complete the submission from when they receive this email (Note: this is an increase from two weeks with effect from 4 July 2023). This is usually sent within 1-2 days of the booking being made. You will receive reminder emails of your submission deadline and your exam form will be closed after the deadline passes. If you miss your deadline you will need to make and pay for a new entry. Please contact us if you are not receiving emails from us or will struggle to make your submission deadline.
You can expect the marking to take an average of two weeks for grades. Marking of diplomas usually takes 4 weeks, and if there are further checks to be made, can take up to 8 weeks. When your exam is marked it will show as complete on the exam submission platform. It takes up to a week for your result to be validated, an email with the result and feedback report will be sent out once this happens. The exam report will be sent by email to the exam submitter and to the email address provided for the candidate, if the candidate passes the exam they will also receive a digital certificate and the option to buy a printed copy, via the email provided for the candidate.
At this stage, Registered Exam Centres will also be able to see their candidates’ results and certificates on Trinity Online and they can also make orders for paper certificates for their groups via our certificate platform.
If your result is ‘referred’ by the examiner there will be a delay in these timescales of up to 30 working days from the point the exam is referred depending on the type of referral. You will get an email notifying you of the referral and of any actions you need to take to ensure the exam is able to be marked. Find out more about what a referral means on our syllabus infringement page.
Our handy checklists for Classical & Jazz, Rock & Pop and Drama & Speech can help ensure you aren't referred so please check these out before submitting.
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