We have a range of support in place to support you with understanding Digital Grades and Diplomas and successfully entering. Please also refer to the main qualification pages for lots of useful resources and guidance videos.


We offer various webinars through the year to support these qualifications. Registration is free.

You can watch back all previous webinar recordings at a time that suits you

Book your own session

If you have a group of 10 or more teachers and would like to book your own session on Digital Grades and Diplomas, please make a request on our music support request form.

For smaller groups or individual teachers you can request a call back from someone in the support team to talk through the elements of digital exams or support with preparing to upload.



Further information and resources

Check out our newly created checklists to make sure you have everything you need ready to upload your digital exam submission and avoid any delays from referrals.

You may also like to check the Digital Grades and Diplomas area on our website, where you will find information about the qualifications, filming guidance and other important information.

Need to contact us?

  • Please do check our FAQs pages for music and drama as many of your questions will be covered by them.
  • For information on exam requirements, syllabus information, filming guidance and support with uploading your entry, please see our website.
  • If you made an entry using a rep referral code or via a public centre in the Republic or Ireland when booking, your local area representative will be happy to help with most queries. This includes questions about results and certificates. Find the contact details for your Representative on our music or drama public centre maps or the Rock & Pop centre list.
  • For all other entries or if you need to make corrections to candidate details, to discuss difficulties meeting the submission deadline or encounter technical issues please contact our UK & Ireland staff team on
  • All private centre queries should be directed via the centre representative to your usual Trinity Co-ordinator – check their details on our music and drama private centre pages.

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