Explore the authentic perspectives of our colleagues and gain insight into the real experiences that shape our work and culture. From the challenges faced to the victories celebrated, these stories provide a look into the diverse individuals who contribute to our success, the collaborative efforts and lessons learned along the way. Dive into the people who drive our organisation and the genuine impact that they make as well as the impact that Trinity has had on their lives.
Isabelle Chousmer-Kerr joined our graduate programme in 2019 and now works as Music Production Manager in our Press and Enterprises division.
From Registrar to Centre Manager in the space of a year, William is one of our fastest risers in the Secure English Language Tests (SELT) division. He shares his amazing journey with us.
With fourteen years’ service, Gurpreet has built a wonderful and illustrious career in People and Culture. After taking maternity leave for a year, she is now back again to tell her story.
From Customer Service to Compliance Manager: nurturing passion, supporting wellbeing and advocating for inclusion are all important priorities for Ailsa.
We approached Voula, Associate Director and Senior Researcher – English Language, to discuss the assessments industry and how Trinity has evolved over the years.
Luke Parker has woven a vibrant and colourful career lattice during his six years at Trinity and is now one of our newest Product Managers where innovation and creativity is at the heart of what he does.
A glimpse into the life of an Executive Leader at Trinity and what he is doing to help shape Trinity’s commitment to customer service and proper safeguarding.
Chandini moved from a private marketing intelligence agency to in-house excellence, and tells us here how she managed the transition as a Product Manager.
Centre Manager for Trinity's Glasgow and Edinburgh test points, Nick has proven to be a colleague who is passionate about breaking down barriers.
Strong female representation, and in an area traditionally dominated by men, Dominika tells us why you should consider a career in Law at Trinity.
Martin has a love for creativity and a passion for music. He gives us an insight here into his life as a Marketing Manager and how he transfers his skills between his job and his talent.
As Head of Sector Support, Kate’s work focuses on supporting our customers across UK and Ireland, managing strategy, budget and the people that implement much of the delivery.
Ben Beaumont, Head of English Language Teacher Strategy & Publishing, has seen his role evolve and develop since joining Trinity in 2015.
 | Customer successThe oversight, management and delivery of our services and examiner management is handled by the Customer Success division providing market leading support and services to Trinity’s customers, partners and examiners enabling them to achieve their goals. |
 | AcademicThe Academic function and supporting teams provide academic subject matter expertise in all English language, music, drama and combined arts assessment materials and content to ensure that our qualifications are underpinned by robust academic and pedagogical standards. |
 | International MarketsOur International Markets team focuses on supporting our international subsidiaries and representatives to deliver qualifications and outstanding services to customers around the globe. |
 | ProductThe Product team at Trinity designs, trials, launches and delivers new, innovative digital products working closely with Markets, Academic, IT, Digital Products and Services. |
 | Business Development UK & IrelandWorking with our registered exam centres, schools and local area representatives to raise awareness of Trinity’s qualifications and drive the growth of our business in the UK and Ireland. |
 | SELT OperationsOur network of test centres provide candidates with the opportunity to demonstrate their knowledge of language under secure conditions, normally as part of their visa and citizenship application. |
 | PressTCL Press is the music publishing company of Trinity College London. |
 | Central functionsThese are key departments that you can expect from a leading international organisation and are vital to our success because they enable other functions in our business to operate effectively. |
As with our customers, we prioritise learning and skill development with our colleagues at Trinity. We support our people and help them realise their ambitions through providing access to learning and development resources and activities including:
 | Digital learning hubPowered by LinkedIn, the digital learning hub offers access to more than 16,000 video courses taught by industry experts to broaden your business knowledge, develop in-demand skills and enhance career opportunities. Even better, it allows learning at your own pace and in a way that works best for you. | |
 | MyDevelopmentTrinity’s approach to performance management takes a more personal and engaging approach. The importance is on regular conversations between employees and their managers, conducted through 1:1 meetings and informal check-ins. It is this ongoing, real-time feedback that drives performance and personal development and helps people succeed and stay on track. | |
 | Connect and learnWe run monthly 'connect and learn' sessions to give everyone an opportunity to learn more about the business, get to know new colleagues across the company and take some time out to reflect on your very own personal development and growth at work and beyond. | |
 | WorkshopsOur workshops are designed and created in-house to refresh and upsize skills and maximise impact. Anyone is welcome to attend and topics are varied and change regularly. | |
 | e-Learning coursesWhen you start with us, we’ll make sure that you are up to speed with everything that you need to know. Through a partnered training provider, we’ll put you on accessible and simple to use e-learning modules to set you up for success at Trinity. In some cases, we’ll help you refresh your knowledge every year. |
Our Central London office is located in Southwark and home to the teams which support the design and delivery of our qualifications and assessments: Academic, Product, Press & Enterprises, and Operations. Working alongside these teams are a wide range of support services such as Marketing, People and Culture, Finance, IT and Legal.
Come take a virtual tour of the office with us!
Trinity’s Preston office is home to our Secure English Language Test (SELT) operations. Our Preston office accommodates a 7 days-a-week call centre for SELT candidates, administration hub, IT support and Marketing services all supporting the 20 SELT test centres located throughout the UK.
Set in a quiet business-orientated area, just off the city centre, Trinity’s offices in Preston offer the right environment for delivering first class customer service, something which the team are extremely proud of.
With over 20 SELT test centres across the UK and Ireland, Trinity's test sites are open seven days a week. To see a full list of our SELT locations, please click here.
Trinity’s reach is far and wide. There are also Trinity Group companies in many international locations — including Argentina, China, Hong Kong, India, Italy and Spain — which work with Trinity to support our ever-expanding global markets.