See our step-by-step guidance for purchasing a paper copy of your digital certificate below (excluding digital music theory exams).
Further information about digital certificates, including our answers to the most frequently asked questions can be found in our information for candidates.Go to information for candidates
If you have taken a Secure English Language Test (SELT), the process is different. Please view our information for SELT candidates.
Click on the Purchase paper certificate button in your digital certificate email.
Click on Paper certificates to start your transaction.
Type in the candidate number and the email address to which your digital certificate was sent. Click on Continue.
You will see the candidate’s information. Click Next to proceed.
Select the certificate(s) that you want to purchase from the exam list.
Note: If a paper certificate has already been issued for an exam, you cannot order a new one. Please go to the Replacement certificates page to obtain a new copy.
Complete your details and the delivery address. If you are also the Candidate and over 18 years of age, tick Same as Candidate to autofill.
Review your basket and tick the statements. Then click Proceed to payment.
Fill in your payment details to complete the order.
Once payment has been processed you will receive a confirmation email.
You will receive your certificate in the post. Paper certificates are normally dispatched within 7 days of placing your order.