Enquiries about digital certificates

Contact us

Use the form below to send us an enquiry related to Trinity's digital certificates only.

If your enquiry is not related to digital certificates or is about exams taken before September 2023, please use the alternative form to contact us about something else.

Registered Exam Centres should speak with their Trinity contact.

Frequently asked questions
Before sending your enquiry, we recommend that you review our Frequently asked questions about digital certificates.
Account specific enquiries
We are only able to discuss account-specific queries if you are the candidate or a parent/guardian for a candidate under the age of 18. Please ensure that the email address submitted below is the same email address provided during your exam booking.

What happens next?

Your enquiry will be allocated to a member of the team who will normally respond via email within two working days.


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