Coronavirus FAQs

This information applies to all Trinity exams worldwide.


  • Click here for additional FAQs that apply just to exams taken in the United Kingdom and Ireland
  • Click here to scroll to information that applies just to Secure English Language Testing (SELT)
  • Click here for Arts Award Coronavirus FAQs

GENERAL INFORMATION

Are Trinity offices open?
Most Trinity offices remain closed at present, though staff are working remotely and will be responding to emails and calls as usual. Please do feel free to get in touch if you have questions or concerns and we will do our best to respond. You can find your local Trinity office here.

When will exams restart?
We are following guidance from all relevant governments and authorities and we have been recommencing exam delivery in some geographies, strictly in line with guidelines for the region. You can also keep in touch with your local Trinity office for more local support and information regarding new and existing bookings.

Does Trinity offer any online exam options? 
We have developed a range of alternative solutions for some of our exams:

* ISE and Skills for Life reading and writing exams dates are available to book for those centres that are able to safely accommodate candidates, in line with local guidance. 

Can we move the exam session to another date?
Yes, if a session needs to be postponed you should contact your Trinity representative who can discuss what options are available.  If your exam session is postponed, any fees paid will be held until the new exam session is arranged. In all respects, we will be as flexible as possible in facilitating exam delivery and associated issues.

Will candidates be automatically enrolled for my next session?
No, Trinity will contact your centre/representative when we are able to offer your original exam choice/grade in order to make arrangements for you.

How can we apply for a credit note, re-entry permit or refund? 
Please contact your Trinity representative who will liaise with our Global Operations team in London to make any necessary arrangements.

Some candidates are registered to take Drama exams this term, but the syllabus specifications they have prepared for were due to expire on 31 August 2020 – how is Trinity addressing this?

To ensure candidates can still take the exam they prepared for, we are extending the overlap period, between the current and the new Speech and Drama, Acting, Musical Theatre, Performance Arts and Communication Skills syllabus specifications, through to Spring 2021. This means that any candidates who have prepared under the current syllabus (that were due to expire on 31 August 2020) can now take their exams up to 31 July 2021. Trinity will continue to monitor the situation and review dates as necessary.

See also Digital Grades and Diplomas for Music and Drama.

WRITTEN/THEORY EXAMS

Will the theory/written exams I have booked be taking place?
Theory/written exams will only take place if local guidance, allows them to do so safely. We will continue to update our website and your Trinity contact will be in touch to inform you of sessions that will take place in your market. Please contact your Trinity Representative for further information. 

ISE reading and writing exam dates
Please click here for details of ISE reading and writing exam dates.

Can I sit ISE modules in different countries?
Visit trinitycollege.com/ise-online for details about digital alternative arrangements for ISE speaking and listening modules. As government advice varies across different countries, please contact your local Trinity Representative to discuss your requirements.

Music and Drama Theory exams
Please see the following pages for the dates:

FUTURE BOOKINGS

The health and safety of all Trinity candidates, centres, representatives, examiners and staff is our absolute priority. We continue our programme of review in all markets in which we operate to ensure a safe environment for all. We follow guidance from UK and international governments and are delivering exams in some geographies but only where it is safe to do so. Please see your local Trinity and/or contact your local representative for further information regarding future face-to-face exam bookings in your area.

You can continue to book a digital assessment for GESE and ISE speaking and listening exams, Digital Grades & Diplomas for music and dramaCommunication Skills by online delivery and Secure English Language Tests in the UK.

SECURE ENGLISH LANGUAGE TESTS (SELT)

Secure English Language Testing (SELT) is available in the United Kingdom. We remain committed to providing you with the safest test experience possible. Click here for more information.

If you have a pending visa application deadline, please contact UKVI by email: CIH@homeoffice.gov.uk.

Alternatively, you can visit www.gov.uk/contact-ukvi-inside-outside-uk.

Last updated: 3 June 2021

 

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