Cookie policy

This is the Cookie Policy of Trinity College London (a registered charity with registration numbers 1014792 (England and Wales) and SC 049143 (Scotland) and company registration number 02683033 with its registered office at Blue Fin Building, 110 Southwark Street, London SE1 0TA) and its subsidiaries (as applicable) (‘Trinity’, ‘us’, ‘we’, ‘our’).

Use of cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the use of cookies below and on www.allaboutcookies.org. We use "personalisation" cookies to identify you when you visit the websites listed below (‘Websites’) (where you have given your consent) and to keep track of your browsing patterns and build up a demographic profile. We use "analytics" cookies to understand who has seen which of the pages on the Websites and to determine the most popular areas of the Websites so that we can improve and develop the Websites.

Our use of cookies also allows registered users to be presented with a personalised version of the Websites and have access to information about their account.

We may also use “social media” cookies to personalise your interaction with third party social media platforms such as Twitter and Facebook where our Website uses such features. Such cookies recognise users of these social media sites when you view social media content on our Website. They also allow you to quickly share content across media, through the use of simple ‘sharing’ buttons. We note that third parties, including Facebook, may use cookies and other storage technologies to collect or receive information via our website and elsewhere on the internet and use that information to provide measurement services and target ads. You can opt out of the collection and use of information for ad targeting and if you wish to do so you may find websites such as www.aboutads.info/choices and www.youronlinechoices.eu helpful.

Personal information may be stored in some of the cookies that are issued by the Websites  but where these cookies are non-essential to the services we provide, you may opt out of accepting them or can remove them at any time, if you wish, via your browser settings whilst still accepting other essential cookies. Please refer to your browser instructions or help screen to learn more about how to do this. Should you decide to disable any cookies we place on your computer the functionality of our Websites may be affected and you may not be able to use certain services or facilities on the Websites. Switching off cookies will restrict your use of the Websites.

Duration of Cookies

The duration of time that a cookie remains on your PC or device depends on if it is a ‘persistent’ cookie or a ‘session’ cookie. Session cookies last up until you stop browsing; persistent cookies last until they expire or are deleted. Most of the cookies we use are session cookies and will expire when your browsing session is finished. Personal data from persistent cookies will be held for a maximum of 2 years from the date collected.   You can remove persistent cookies at any time through your browser settings.

Further information

For further information about cookies used on Trinity’s websites, please see the details below or contact us at dpo@trinitycollege.com.


Trinity College London website cookies

trinitycollege.com

Cookie name

Ownership

Purpose

Cookie type

PHPSESSID

Trinity

Tracks the user’s session state.

Necessary

WASP2_FLAG

Trinity

Stores user website details encrypted

Necessary

WASP2_USER

Trinity

Stores user access details encrypted

Necessary

Facebook pixel

Trinity - This is the Facebook pixel cookie packaged as a first party Trinity cookie

Allows Trinity to measure, optimise and build audiences for advertising campaigns.

Personal data collected by the Facebook pixel is transferred by the Trinity owned Facebook pixel to Facebook Ireland Limited. Facebook Ireland Limited is a joint controller of the joint processing of this personal data and we have entered into an agreement (found at www.facebook.com/legal/controller_addendum ) with Facebook Ireland Limited to determine the respective responsibilities for compliance with applicable data protection law with respect to this joint processing of your personal data (see www.facebook.com/legal/terms/businesstools for more information on the joint processing).

We are obliged under this agreement with Facebook Ireland Limited to make available to you the information set out in this section of the Cookie Policy. We have agreed with Facebook Ireland Limited that Facebook Ireland Limited is responsible for enabling you to exercise your rights under applicable data protection law with respect to personal data stored by Facebook Ireland after the joint processing. The information that Facebook Ireland Limited is required by law to make known to you can be found in Facebook Ireland's Data Policy at www.facebook.com/about/privacy . Further information on how Facebook Ireland Limited processes personal data, including the legal basis Facebook Ireland Limited relies on and the ways to exercise your rights against Facebook Ireland Limited, can be found in Facebook Ireland's Data Policy at www.facebook.com/about/privacy.  

Personal data collected by the Facebook pixel includes:

  • HTTP header information which include information about the web browser or app used (eg user agent, locale country-level/language)
  • Information regarding standard/optional events such as "Page view" or "App install", further object properties, as well as buttons clicked by site visitors, each according to configuration of the Facebook pixel
  • Online identifiers including IP addresses and, insofar as provided, Facebook-related identifiers or device identifiers (such as mobile OS advertising IDs) as well as information on opt-out/limited ad tracking status

Analytics


trinityrock.com

Cookie name

Ownership

Purpose

Cookie type

UUID

Trinity

Tracks the user’s session state.

Necessary

has_js

Trinity

Determines if the user has JavaScript enabled.

Functionality


artsaward.org.uk

Cookie name

Ownership

Purpose

Cookie type

PHPSESSID

Trinity

To track the user's session state.

Necessary

WASP2_FLAG

Trinity

Stores user website details encrypted

Necessary

WASP2_USER

Trinity

Stores user access details encrypted

Necessary


Exam booking websites

  • seltbooking.trinitycollege.co.uk
  • musicbooking.trinitycollege.co.uk

Cookie name

Ownership

Purpose

Cookie type

OEPOPUPMSG

Trinity

To control user alert message about ID and payment card details

Necessary

remember-me

Trinity

To remember the user

Necessary

JSESSIONID

Trinity

To track the user's session state.

Necessary

uniqueId

Trinity

To temporarily hold an exam slot for 15 minutes.

Functionality

org.springframework.web.servlet.i18n.CookieLocaleResolver.LOCALE

Trinity

Tracks the user’s location.

Functionality

OECOOKIEMSG

Trinity

Stores the user’s decision about accepting cookies.

Necessary

wb48617274, AWSELB

Trinity

To manage server traffic through load balancer.

Functionality


TOL (Siebel)

Cookie name

Ownership

Purpose

Cookie type

sn

Trinity

Tracks the user’s session state.

Necessary

start.swe

Trinity

The auto-login cookie underlies the Remember My User ID and Password feature

Necessary

WASP2_FLAG

Trinity

Stores user website details encrypted

Necessary

WASP2_USER

Trinity

Stores user access details encrypted

Necessary

 
Trinity Learning Portal (Totara)

Cookie name

Ownership

Purpose

Cookie type

TotaraSession

Trinity

Tracks the user’s session state.

Necessary

 
Trinity Results Verification (TRV)

Cookie name

Ownership

Purpose

Cookie type

WASP2_FLAG

Trinity

Stores user website details encrypted

Necessary

WASP2_USER

Trinity

Stores user access details encrypted

Necessary

 
VLE (Moodle)

  • support.trinitycollege.co.uk (Trinity Support VLE)
  • arts-support.trinitycollege.co.uk (Arts Support VLE)

Cookie name

Ownership

Purpose

Cookie type

MoodleSession

Trinity

Tracks the user’s session state.

Necessary

 

Trinity College London Italy website cookies

www.trinitycollege.it

Cookie name

Ownership

Purpose

Cookie type

csrftoken

BCelt

Security (prevent cross-site request forgery).

Necessary

displayCookieConsent

BCelt

Stores the user’s decision about accepting cookies.

Necessary


bcelt.trinitycollege.it (VLE)

Cookie name

Ownership

Purpose

Cookie type

csrftoken

BCelt

Security (prevent cross-site request forgery)

Necessary

displayCookieConsent

BCelt

Stores the user’s decision about accepting cookies

Necessary

MoodleSession

BCelt

Manage user session (authentication)

Necessary


newsletter.trinitycollege.it (mailing system)

Cookie name

Ownership

Purpose

Cookie type

PHPSESSID

BCelt

Manage user session (authentication)

Necessary

coockieconsent

BCelt

Stores the user’s decision about accepting cookies.

Necessary

 

Trinity College London Press Online Shop

Cookie name

Ownership

Purpose

Cookie type

_ab

Shopify

Used in connection with access to admin.

Functionality

_secure_session_id

Shopify

Used in connection with navigation through a storefront.

Functionality

Cart

Shopify

Used in connection with shopping cart.

Functionality

cart_sig

Shopify

Used in connection with checkout.

Functionality

cart_ts

Shopify

Used in connection with checkout.

Functionality

checkout_token

Shopify

Used in connection with checkout.

Functionality

Secret

Shopify

Used in connection with checkout.

Functionality

Secure_customer_sig

Shopify

Used in connection with customer login.

Necessary

storefront_digest

Shopify

Used in connection with customer login.

Necessary

_shopify_u

Shopify

Used to facilitate updating customer account information.

Necessary

_tracking_consent

Shopify

Tracking preferences.

Functionality

_landing_page

Shopify

Track landing pages.

Functionality

_orig_referrer

Shopify

Track landing pages.

Functionality

_s

Shopify

Shopify analytics.

Analytics

_shopify_fs

Shopify

Shopify analytics.

Analytics

_shopify_s

Shopify

 

Shopify analytics.

Analytics

_shopify_sa_p

Shopify

Shopify analytics relating to marketing & referrals.

Analytics

_shopify_sa_t

Shopify

Shopify analytics relating to marketing & referrals.

Analytics

_shopify_y

Shopify

Shopify analytics.

Analytics

_y

Shopify

Shopify analytics.

Analytics

tracked_start_checkout

Shopify

Shopify analytics relating to checkout.

Analytics

locksmith-params

Locksmith

Used in connection with access.

Functionality

 

Third party cookies when accessing Trinity Teach

This includes Teach English Online

Eventbrite

Eventbrite cookie statement - please see www.eventbrite.co.uk/cookies

Northpass

Northpass cookie statement - please see www.northpass.com/privacy-policy 

Shopify

Cookie name

Ownership

Purpose

Cookie type

_s

Shopify

Shopify analytics.

Analytics

_shopify_fs

Shopify

Shopify analytics.

Analytics

_shopify_s

Shopify

Shopify analytics.

Analytics

_shopify_sa_p

Shopify

Shopify analytics relating to marketing & referrals.

Analytics

_shopify_sa_t

Shopify

Shopify analytics relating to marketing & referrals.

Analytics

_shopify_y

Shopify

Shopify analytics.

Analytics

_y

Shopify

Shopify analytics.

Analytics

tracked_start_checkout

Shopify

Shopify analytics relating to checkout.

Analytics

locksmith-params

Locksmith

Used in connection with access.

Functionality

Zoom

Zoom cookie statement - please see zoom.us/cookie-policy

Google Analytics

Cookie name

Ownership

Purpose

Cookie type

_ga

Google Analytics

Used to distinguish users.

Necessary

_gid

Google Analytics

Used to distinguish users.

Necessary

_gat

Google Analytics

Used to throttle request rate.

Functionality

AMP_TOKEN

Google Analytics

Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.

Functionality

_gac_

Google Analytics

Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out. Learn more .

Functionality

__utma

Google Analytics

Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.

Necessary

__utmt

Google Analytics

Used to throttle request rate.

Functionality

__utmb

Google Analytics

Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.

Functionality

__utmc

Google Analytics

Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.

Functionality

__utmz

Google Analytics

Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.

Functionality

__utmv

Google Analytics

Used to store visitor-level custom variable data. This cookie is created when a developer uses the  _setCustomVar  method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.

Functionality

Hotjar

Cookie name

Ownership

Purpose

Cookie type

hjClosedSurveyInvites

Hotjar

This cookie is set once a visitor interacts with a Survey invitation modal pop-up. It is used to ensure that the same invite does not re-appear if it has already been shown.

Functionality

_hjDonePolls

Hotjar

This cookie is set once a visitor completes a Poll using the Feedback Poll widget. It is used to ensure that the same Poll does not re-appear if it has already been filled in.

Functionality

_hjMinimizedPolls

Hotjar

This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimized when the visitor navigates through your site.

Functionality

_hjDoneTestersWidgets

Hotjar

This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in.

Functionality

_hjMinimizedTestersWidgets

Hotjar

This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimized when the visitor navigates through your site.

Functionality

_hjDoneSurveys

Hotjar

This cookie is set once a visitor completes a survey. It is used to only load the survey content if the visitor hasn't completed the survey yet.

Functionality

_hjIncludedInSample

Hotjar

This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate Heatmaps, Funnels, Recordings, etc.

Analytics

_hjShownFeedbackMessage

Hotjar

This cookie is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if they navigate to another page where it is set to show.

Functionality

Hubspot

Cookie name

Ownership

Purpose

Cookie type

__hstc

Hubspot

The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

Necessary

hubspotutk

Hubspot

This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.

Necessary

__hssc

Hubspot

This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.

Functionality

__hssrc

 

Hubspot

Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.

Functionality

messagesUtk

Hubspot

This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor. Learn more here.

Functionality

__hs_opt_out

 

Hubspot

This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. This cookie is set when you give visitors the choice to opt out of cookies.

Necessary

__hs_do_not_track

Hubspot

This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, as it still allows anonymized information to be sent to HubSpot.

Necessary

__hs_testcookie

Hubspot

This cookie is used to test whether the visitor has support for cookies enabled.

Necessary

hs_ab_test

Hubspot

This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.

Necessary

< id>_key

Hubspot

When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again. The cookie name is unique for each password-protected page.  

Necessary

hs-messages-is-open

Hubspot

This cookie is used to determine and save whether the chat widget is open for future visits. It resets to re-close the widget after 30 minutes of inactivity.

Necessary

hs-messages-hide-welcome-message

Hubspot

This cookie is used to prevent the welcome message from appearing again for one day after it is dismissed.

Necessary

__hsmem

Hubspot

This cookie is set when visitors log in to a HubSpot-hosted site.

Necessary

Cookies for iOs and Android devices

Cookie name

Ownership

Purpose

Cookie type

Flurry

App Store/
Google Play

Analytics, crash reporting, collects user session times, device details, user details, logs custom events

Necessary, Analytics

Fabric

App Store/
Google Play

Analytics, crash reporting, collects user session times, device details, user details, logs custom events, deploy beta

Necessary, Analytics

AWS

App Store/
Google Play

Push notifications, tracks individual device installs and log-ins, can be expanded with analytics, crash reporting

Analytics/Functionality

GCM/Firebase

App Store/
Google Play

Implements push notifications, tracks individual device installs and log-ins, can be expanded with analytics, crash reporting

Functionality

Apple Push Notification Services

App Store/
Google Play

Push notifications, tracks individual device installs and log-ins, can be expanded with analytics, crash reporting

Functionality

Third party cookies when accessing tests or trials connected with Trinity’s online assessment tools (including in relation to the Digital English Language Tests)

PSI / ATLAS Cloud

PSI’s ATLAS Cloud cookie statement – please click on ‘Cookie Policy’ on the ATLAS Cloud login page:  uat-trinitycollege.psionline.com  

Third party cookies when accessing marketing questionnaires built by Outgrow

PSI / ATLAS Cloud

Outgrow cookie statement - please see outgrow.co/cookies-privacy-policy

 

Document Owner and Approval

The Online Content Manager, Commercial, Marketing and Communications is the owner of this document and is responsible for ensuring that this policy document is reviewed in line with the review requirements.

This policy was approved by Trinity’s Executive on 11 May 2018 and is issued on a version-controlled basis.

Document History

Version

Details of amendments

Date

Owner

Approved

0.1

Policy updated to incorporate GDPR requirements

10 May 2018

Online Content Manager, Commercial, Marketing and Communications

11 May 2018

0.2

Information about Hubspot cookies added

Trinity Italy website cookie details added

21 May 2018

Online Content Manager, Commercial, Marketing and Communications

Cookie details updated

0.3

Apple App Store and Google Play cookie details added

24 May 2018

Online Content Manager, Commercial, Marketing and Communications

Cookie details updated

0.4

Hubspot cookie information updated and Trinity ‘weCookie’ details removed.

3 December 2018

Online Content Manager, Commercial, Marketing and Communications

Cookie details updated

0.5

Cookie information updated for TCLP ecommerce platform

30 July 2020

Online Content Manager, Commercial, Marketing and Communications

Cookie details updated

0.6

Updated to include links to Eventbrite, Northpass, Shopify and Zoom cookie policies

16 October 2020

Online Content Manager, Commercial, Marketing and Communications

Cookie details updated

0.7

Shopify details updated, Trinity Teach details updated

1 February 2021

Online Content Manager, Commercial, Marketing and Communications

Cookie details updated

0.8

Facebook pixel cookie details added and associated amendments made

23 April 2021

Online Content Manager, Commercial, Marketing and Communications

Cookie details updated

0.9

Pop-ups added for the Age Appropriateness Code

7 July 2021

Online Content Manager,

Commercial, Marketing and Communications

 

0.10

Cookie types added

26 July 2021

Online Content Manager, Commercial, Marketing and Communications

 

0.11

Updated to include links to PSI’s ATLAS Cloud and Outgrow’s cookie policies

24 November 2021

Online Content Manager, Commercial, Marketing and Communications

Cookie details updated