Topic: Plenary | Helping students mediate communication in the global world
Presenter: Chia Suan Chong
Presentation details
Our students are learning English to communicate with people from around the world, with people with different cultural backgrounds and a range of communication styles. They are eager to make real connections, build relationships, and engage in meaningful conversations. In the updated CEFR descriptors for mediation, the ability to facilitate a pluri-cultural space and manage communication in delicate situations has been given fresh importance and re-defines how our students can become effective communicators in English. So what skills will our students need and how can we help them successfully navigate these culturally rich situations? This interactive session demonstrates easy-to-use lesson ideas and activities educators can use to help our students develop the skills they need to communicate effectively in the global world of today.
About the presenter
Chia Suan Chong is a writer, communication skills trainer and teacher trainer, specialising in the development of future-ready skills and intercultural skills. Based in York, Chia holds a DELTA and Masters in Applied Linguistics, and is the author of Successful International Communication and the co-author for the course series VOICES (National Geographic Learning) and the Pearson ELTD/Cert PT – a 120-hour online teacher training course. Her next book on developing global skills in the English language classroom will be published with National Geographic Learning at the end of 2025.