Jump to content

FAQs - Communication Skills

Please find answers to some frequently asked questions about the Communication Skills syllabus below:

 

Grade: 2

Communication Skills (Individual)

Question:

 Is there a particular format you expect book or movie reviews to be presented in?

Answer:

Normally there would be some description of the story, the characters, the setting and so on, plus some consideration of what the candidate liked about it. A brief reading of a short extract from the book may be appropriate, but this should be within the context of a talk and not predominate.

Grade: 2

Communication Skills (Individual)

Question:

What information needs to be shared for the task "planning a special event"?

Answer:

Explain the nature of the event, what planning you need to do for this, what you need to be careful about, what permission you need to get, how you send out the invitations. Clarity of thought and expression and a sense of enthusiasm and ownership are the things to encourage.

Grade: 6

Communication Skills (Individual)

Question:

Task 1 - Does the examiner or the candidate set the scene and say what job the candidate is applying for?

Answer:

The job is the candidate’s choice and they should prepare the CV to reflect their suitability to meet the particular requirements of that job. The job outline given to the examiner should be as clear as possible – so define the size of the organisation, level of seniority, nature of the business etc. If the candidate is vague or has not a particular job in mind however, the examiner will suggest one.

Grade: 7

Communication Skills (Individual)

Question:

 Task 1 - Should the candidate be prepared to give personal background info and be asked why they chose the topics, where they got the information etc.?

Answer:

The candidate need not memorise an introduction but be prepared to explain what hey are going to speak about and why, which may involve some personal information ("I am speaking about the dangers of smoking because I recently lost a dear friend to cancer.")

Grade: 7

Communication Skills (Individual)

Question:

Can the presentation of a moral issue be persuasive or does it have to present both sides to the question?

 

Answer:

As stated in the syllabus the intended audience must be defined, so this may differ depending who the audience are and what effect you wish to have upon them.  It may often be more effective to present a more balanced consideration of the subject, leaving the audience to make up their own minds (even though there may be an underlying agenda to encourage one outlook over another).

Grade: All

Communication Skills (Individual)

Question:

Where can I get further details regarding syllabus requirements & format for communication skills tasks? 

 

Answer:

There is no required format for the talks in communication skills exams - candidates are awarded marks for both the content and delivery of their talks, so planning an effective structure of the talk is part of the exercise.

Grade: 8

Communication Skills (Individual)

Question:

The examiner reads from an article on science, technology, environmental issues, business or finance.  Can the candidate choose which topic?

Answer:

The examiner will choose the article, but the content will not be so complex that they would need to prepare the subject o r have any prior knowledge of it.

Grade: 7

Communication Skills (Groups)

Question:

Task 2 - How long will the article be?  In the case of a historical article with a series of events and dates, will the candidate be penalised for omitting events and dates?

Answer:

The examiner reads an article which takes about 4 mins.  The candidate may take brief notes and then summarise the main points giving some views on content.  This is primarily an exercise about listening, extracting the key points and then summarising.  A common mistake for candidates is to try and write everything down that the examiner reads and then try to read it all back.  The summary may be quite short - just a few sentences.  If there were lots of dates in the piece it would be important to decide on which are the important ones e.g, an article on the Beatles might read "John Lennon (born 1943), Paul McCartney (born 1943), Ringo Starr (born 1940), George Harrison (born 1945)... achieved a major breakthrough in 1963 when...".  The summary might say - the four members of the group - all born in the early 1940's - achieved a breakthrough in 1963.

Grade: PC

Professional Certificate in Communication Skills

Question:

In the Professional Certificate under Summary and Feedback Skills - how is the article or report presented to the candidate. Is it read by the examiner, given to the student to read silently, or aloud?

Answer:

The examiner will read the article out loud at a measured pace.

 

Back to top