Policies relating to activities carried out by and for Trinity College London are detailed below.
The aim of this policy is to ensure that we work in an open and accountable way, and listens to the views of all our stakeholders. It also explains how we will handle complaints, whether formal or informal.
This policy does not cover appeals, which are handled under our Appeals procedure.
- see also Customer feedback
- UK & Ireland Candidate ID Policy
- UK & Ireland Application for Candidate ID Checking Waiver
- Trinity SELT Candidate ID Policy (for UK Secure English Language Tests only)
- Candidate ID Policy for English Language Exams taken in the EU (excluding UK & Ireland)
This policy defines malpractice and maladministration, sets out the rights and responsibilities of Trinity, its Registered Exam Centres and candidates in relation to malpractice and maladministration, and explains what happens where there is reason to suspect malpractice or maladministration.
- Trinity Malpractice Policy
- Trinity SELT Malpractice policy (for UK Secure English Language Tests only)
This policy explains how you can raise concerns about malpractice, to re-assure you that your concerns will be taken seriously and to explain how Trinity will respond.
We are committed to eliminating discrimination on grounds of disability and promoting equality of opportunity for disabled people. This policy sets out how we aim to achieve this.
Special consideration may be given to candidates who are ill, injured or suffer other adverse circumstances at or near the time of the assessment or moderation.
Modern slavery is a crime and a violation of fundamental human rights. Trinity is committed to ensuring that acts of modern day slavery and human trafficking have no place in its business and supply chain.
This policy details what constitutes bribery and who can be found liable and to clarify that. Trinity will not be party to corruption or bribery in any form. Our policy complies with the UK’s Bribery Act 2010.
Conflicts of Interest
This policy sets out the expectations regarding real and potential conflicts of interest and the procedures to be followed in the event of a possible conflict of interest arising. This policy is designed to ensure that any work that is carried out for or on behalf of Trinity is free from improper influence and is independent, fair and unbiased.
How we invoice learners and centres, and our payment terms.
This policy relates to personal data that we collect from candidates, teachers, examiners, moderators and others for the purposes of examination administration.
You have the right to request access to the personal data that Trinity holds about you. To exercise this right or request further information, please write to us at:
Trinity College London, Blue Fin Building, 110 Southwark Street, London SE1 0TA, UK
or email email@example.com
Safeguarding and Child Protection
The approval of publishers’ resources to support learners taking Trinity exams
This policy sets out the criteria by which decisions regarding the endorsement of published materials are made.