Trinity College London is an international exam board with an impressive story to tell. Each year, over 850,000 candidates in 60+ countries take our performing arts and English language assessments. We are also one of only two recognised Home Office providers of Secure English Language Tests for UK visas, with a sphere of influence that’s growing fast.
Trinity College London is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the organisation.
Roles currently listed on this page:
- Group Director, Quality and Standards
- Sector Support Manager
Group Director, Quality and Standards
- Location: London
- Closing date: Sunday 17 November 2019
Trinity now seeks to appoint a new Group Director, Quality and Standards. Reporting to the Chief Executive, the Group Director will take a strategic lead on all issues relating to each regulatory environment in which Trinity operates. Leading a team of 20 people, the postholder will have legal, compliance, validation, audit, and risk management under his or her remit. Crucially, the appointed individual will make a significant contribution to the strategic direction of the organisation, working with the senior management team to ensure that Trinity maintains its agility and continues to thrive in a competitive and highly regulated market.
This role provides operational leadership and has responsibility for the delivery of efficient and effective regulatory quality and compliance services across the entire international Trinity organisation. This will include planning and managing the design and delivery of the business processes supporting significant events in the academic compliance and regulatory cycle across all international markets in which Trinity operates.
The job holder will develop and implement a strategy for continuous improvement in the validity and reliability of Trinity's qualifications, through data analysis and clear reporting. This role will work across Trinity's matrix to ensure compliance with the requirements of Trinity's regulators, including Ofqual, QW, CEEA and ALTE and will provide advice on compliance issues to the wider Trinity network and will be the main point of contact for our regulators.
For further information, including how to apply, please visit:
The closing date for applications is Sunday 17 November 2019.
Sector Support Manager
- Contract: Permanent, flexible hours.
- Location: Croydon
- Job description: www.trinitycollege.com/resource/?id=8864
- Closing date: 14 November 2019
- Working for Trinity College London
Join Trinity College London and you’ll be building you career with an international exam board and independent education charity that has been providing assessments around the world since 1877. Our exams and assessments are designed to help learners fulfil of their own individual talents and abilities. Today, we deliver assessments to over 850,000 candidates each year, worldwide. Our international network is expanding quickly and we now provide qualifications in more than 60 countries around the world.
Trinity is an Equal Opportunities employer and our talented people come from a wide range of backgrounds.
About the role
Your role has Sector Support Manager will involves working across the primary school and music education organisations, planning and implementing strategies that will support the retention and growth of organisations in the formal education sector to successfully deliver Trinity suites of music and arts qualifications. You will manage a portfolio of key customer accounts and be responsible for ensuring we deliver an exceptional customer service to them and our wider customers.
The main objective of the role is to achieve a high retention rate - you’ll help manage the overall onboarding process for new centres, manage feedback and complaints from customers to resolution and seek ways to enhance and improve our service offerings. You’ll use customer engagement data to identify opportunities for growth, work closely with Marketing and Communications to support retention campaigns and working particularly closely with colleagues in business development.
We are flexible in offering part-time or full-time hours for the right candidate.
Your experience of working within the formal education sector, particularly if you have experience of delivering music qualifications or working in primary education will be highly valued. This role will suit someone who has an aptitude for project management, confident presenting skills and strong analytical skills for spotting data trends. You’ll be successful in this role if delivering a first-class customer service ranks highly in your priorities.
Some knowledge of UK arts and cultural landscape, youth and community and relevant policy would be highly desirable.
How to apply
To apply, please send a full CV with a covering letter, clearly explaining your interest and suitability for the role to: firstname.lastname@example.org.
Why join us?
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach values our employees while ensuring each person’s contribution makes us great as an organisation. This is an excellent opportunity for someone who is seeking an engaging, hands on role with the chance to make a positive impact upon the organisation.
How to apply
To apply for any of the roles advertised here please send a full CV with a covering letter, clearly explaining your interest and suitability for the role to email@example.com. Please indicate if you would be interested in being considered for only permanent or fixed term positions or for both.
Please ensure that you enter the Job title in the subject heading of your email.