Staff vacancies

Join Trinity College London and you’ll be building your career with an international exam board and independent education charity that has been providing assessments around the world since 1877. Our exams and assessments are designed to help learners fulfil of their own individual talents and abilities. Today, we deliver assessments to over 850,000 candidates each year, worldwide. Our international network is expanding quickly, and we now provide qualifications in more than 60 countries around the world.

The following opportunities are detailed below.


Head of Music Publishing

Contract: Permanent, full time
Location: UK based
Closing date: 9 November 2020


About the role

This role is specifically based within Trinity College London Press (TCLP) which takes on all music publishing activity of Trinity College London and develops new music titles, in a range of formats, in addition to our exam-related music publications. Managing a small team, you will be responsible for the production and administration of this portfolio and we will look to you for innovative content creation and product expansion alongside exemplary operational management. As Head of Music Publishing, you will be heavily involved in the strategic direction of the portfolio and support the Executive Director with developing and implementing the marketing strategy of Trinity College London Press.

This is an opportunity for you to be involved in projects on an international level, ensuring that you and the team produce relevant and representative publications for a diverse audience globally. As an exciting time of change and progress at TCLP, you will have managerial responsibility for the creation, production and distribution of both print and digital publications.

About you

To be successful in this role, your experience in a music publishing environment at senior management will be important. This role will suit someone with a professional level of music knowledge, and coupled with strong business acumen, will allow you to lead the team as required by the business. As such, we will value your experience and contributions to the industry in a similar capacity. 

Alongside excellent managerial skills, operational efficiency and strong analytical skills, an awareness of the digital music publishing environment and associated trends, especially as we look to enhance our digital offerings, would be ideal. We strongly believe in a collaborative working style and be expected to work across departments with stakeholders at all levels. The people at Trinity College London love the work we do and we all have a passion that radiates across the whole organisation - you will fit in well with us if you share our same enthusiasm and strong work ethic.

How to apply

To apply, please send a full CV with a covering letter, clearly explaining your interest and suitability for the role to recruitment@trinitycollege.com.


Examinations centre team leader

Contract: Permanent, full time
Location: Croydon


About the role

An exciting opportunity has arisen to join us as a Team Leader within our Croydon test centre. The purpose of the role is to strengthen management structures. As Team Leader, this role will provide much needed support in making us better able to deliver a quality and efficient service. Reporting to the SELT Centre Manager, you will be responsible for supervising and keeping abreast of the day to day operations within the SELT Centre. You will be required to ensure a smooth operation of various processes and adherence to Trinitys’ policies, procedures as well as regulatory requirements, to maintain the security and integrity of the tests

Playing a deputising role to the team, you will deliver supervisory administrative support to the centre and reinforce the local marketing and wider business development strategies. Operating in a Team Leader capacity, you will support training and development needs of centre staff, carry out quality checks, act as first escalation point for candidate/examiner complaints; whilst superintending for the Centre Manager in their absence.

We are looking for team members who will work to ensure the staff are happy and well-supported so the business can run smoothly, organise and delegate their workload as well as monitoring them to make sure it’s done correctly.

If you pride yourself on providing customer excellence and have a flexible approach to working, then we want to hear from you.

The hours for this role are as follows:

  • 8:15am – 6:30pm, 40 hours/week, 5 over 7 days, Monday to Sunday as determined by rota.

About you

To be successful in this role, you will have the aptitude to guide and motivate colleagues and ensure they are delivering superb customer service. As well as:

  • The ability to portray a professional image at all times both internally and externally
  • Secondary leadership experience to assist with team member training for professional development
  • Multifaceted in communication, time management, planning, organisational and interpersonal skills
  • Computer literate and proficient in Microsoft Office Packages including Word, Excel and Outlook as well as TOL
  • Act as a centre of excellence in customer service
  • You must take real pride in your work and be willing to roll-your-sleeves-up-and-get-stuck-in

How to apply

To apply, please send a full CV with a covering letter, clearly explaining your interest and suitability for the role to recruitment@trinitycollege.com.

 


Operations coordinator (x2)

Contract: 12 months fixed term contract, full time


About the role

The aim of this role is to support the work of Trinity’s Global Operations department whose remit is to deliver live, theory and digital exams across all our international markets. This will involve working across the key teams of Exam Delivery, Written & Theory Papers, and Operations (Customer) Support. In this role, you will have extensive contact with varied stakeholders including colleagues in our international network and our panel of examiners.

We pride ourselves on providing a fast and responsive service to all stakeholders which means working with a good understanding of geography specific requirements and cultural differences. Trinity is an inclusive organisation, and all that work with us are fully committed to our mission that Trinity believes that effective communicative and performance skills are life enhancing, know no boundaries and should be within reach of us all.

About you

To be successful in this role, you will have a flexible approach to work, able to switch between tasks as the business needs inform. Excellent communication and customer service skills and the ability to build and maintain relationships will be key to your success. You will have good knowledge and experience in Microsoft Office packages including Outlook, Word and Excel, and a willingness to learn Trinity’s online booking platform. You will take pride in your attention to detail. Most importantly you will be able to show an ability to prioritise competing demands on your time whilst maintaining a helpful and professional approach.

How to apply

To apply, please send a full CV with a covering letter, clearly explaining your interest and suitability for the role to recruitment@trinitycollege.com.

 


Chief Information Officer

Trinity College London is an independent educational charity and leading international exam board that has been providing assessments around the world since 1877. We specialise in the assessment of communicative and performance skills covering music, drama, combined arts, and English language. As a social enterprise regulated by Ofqual we balance our charitable objectives with the delivery of commercial activities in a highly regulated environment.

As part of our continued investment and drive for improvement, we are now embarking on a major transformation of our service delivery and products. The programme will drive digitisation and innovation to ensure that we stay at the forefront of our industry. Whilst we have an overarching strategy in place and an incredible team, we require fresh thinking and new digital transformation skills to guide us on our journey.

Key deliverables of the role will include:

  • Delivering a digital transformation to ensure that Trinity continues to sit at the forefront of the sector for years to come;
  • Undertaking a strategic review of the target operating model to build a customer focused digital and technology team that enables delivery;
  • Assessing and modernising a complex estate of applications and technical architecture, with an integration layer that is both modular and flexible;
  • Designing a technical framework and digital roadmap that allows you to resource a value proposition creatively and in a lean manner;
  • Reviewing the current cyber security arrangements in conjunction with the CISO;
  • Designing and delivering world-class technology services, operations and architecture;
  • Implementing agile working and driving innovation and creativity;
  • Reviewing outsourced contracts against SLAs and deliverables and implementing renewed supplier management processes;
  • Executing a plan to move away from legacy technology where appropriate.

As the ideal candidate, you will be comfortable working within a complex matrix organisation, and skilled at influencing and bringing together a wide range of international stakeholders. You will have a strong voice and be able to challenge, but without ego, and possess the following skills:

  • An unwavering dedication to incredible customer experience;
  • Experience of designing new target operating models;
  • A track record of successfully improving supplier management;
  • Experience of building effective technology operations;
  • Experience of designing and delivering a world class digital strategy;
  • The experience to implement successful product & delivery models and agile working;
  • Highly developed leadership and influencing skills;
  • The ability to build effective security, architecture and data functions.

To apply for this incredible role and for further information, please email trinitycollege@global-resourcing.com or contact Rachel Ellis at Global Resourcing on 020 8253 1807.

 

 

How to apply

To apply for roles advertised on this page please send a full CV with a covering letter, clearly explaining your interest and suitability for the role to recruitment@trinitycollege.com. Please indicate if you would be interested in being considered for only permanent or fixed term positions or for both.

Please ensure that you enter the Job title in the subject heading of your email.

Find out more about our application process

COVID-19 considerations

The safety of our staff, examiners and candidates will be our priority at all times and we have taken a number of steps to ensure this which includes: in-depth induction and training, policies and new operating procedures within government social-distancing guidelines, and new office configurations where working from home is not possible. 

Not only have we adapted our working practices for current employees, but we are now actively recruiting for new talent to join our organisation and looking forward to meeting you via digital introductions and virtual interviews. Our interview process will be fully explained to you by our recruitment team ahead of time so that you feel comfortable and confident in meeting with us for the very first time in a safe environment.

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